Cancellation & Refund Policy

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Returns & Refunds

For safety reasons, we cannot accept returns of prescription products for reuse or resale. If you feel we have made an error with your order, please contact us.

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.


When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.


Your payment details will be stored securely and you'll be charged for each of these deliveries.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

Cancel or Update Subscription

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.



Shipping costs are non­refundable